e-axon

1. Introduction

E-axon Systems ("we", "our", or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website e-axon.com or engage with our services.

By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our website.

2. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, company name, and other details you provide when filling out forms or contacting us.
Device & Technical Data: IP address, browser type and version, operating system, referring URLs, and pages visited.
Usage Data: Information about how you interact with our website, including time spent on pages, links clicked, and navigation paths.
Cookies & Tracking Data: Data collected through cookies, web beacons, and pixels, including the Meta Pixel (Facebook Pixel).

3. How We Collect Information

We collect information through:

Contact forms, inquiry forms, and quote requests on our website
Email and phone communications
Cookies and tracking technologies automatically placed when you visit our site
Third-party tools such as analytics platforms and advertising pixels

4. Use of the Meta Pixel (Facebook Pixel)

Our website uses the Meta Pixel (formerly Facebook Pixel), a tracking technology provided by Meta Platforms, Inc. The Meta Pixel helps us measure the effectiveness of our advertising on Facebook and Instagram, understand user actions on our website, and show relevant ads to users who have visited our site.

Through the Meta Pixel, the following may be tracked:

Pages you visit on our website
Actions you take (e.g., form submissions, clicks)
Your device and browser information

Data collected via the Meta Pixel may be shared with Meta Platforms, Inc. and used in accordance with Meta's own privacy policy. You can learn more about how Meta uses your data at facebook.com/privacy/policy.

To opt out of Meta's targeted advertising, visit facebook.com/ads/preferences. You may also use the Digital Advertising Alliance opt-out tool.

5. How We Use Your Information

We use the information we collect to:

Respond to your inquiries and provide our services
Send you relevant updates, proposals, or service-related communications
Improve our website, content, and user experience
Run and measure advertising campaigns on Meta (Facebook/Instagram) and other platforms
Retarget website visitors with relevant ads
Comply with applicable legal obligations

6. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use:

Essential Cookies: Required for the website to function properly.
Analytics Cookies: To understand how visitors use our site (e.g., Google Analytics).
Advertising Cookies: Including the Meta Pixel, to serve relevant ads and measure campaign performance.

You can control or disable cookies through your browser settings. Note that disabling cookies may affect the functionality of certain parts of our website.

7. Sharing Your Information

We do not sell your personal information. We may share your information with:

Meta Platforms, Inc. – for advertising and retargeting purposes via the Meta Pixel
Google LLC – for analytics and advertising services
Email & CRM platforms – to manage our communications
Service providers – third parties who assist us in operating our business, under confidentiality agreements
Legal authorities – where required by law or to protect our rights

8. International Data Transfers

As a globally operating business, your data may be transferred to and processed in countries other than your own. We take appropriate safeguards to ensure your personal information remains protected in accordance with this Privacy Policy and applicable laws.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Access: Request a copy of the personal data we hold about you.
Correction: Request correction of inaccurate or incomplete data.
Deletion: Request deletion of your personal data ("right to be forgotten").
Opt-out: Opt out of marketing communications or targeted advertising at any time.
Data Portability: Request a portable copy of your data (where applicable).
Withdraw Consent: Withdraw previously given consent at any time.

To exercise any of these rights, please contact us at info@e-axon.com. We will respond within 30 days.

10. GDPR – European Users

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR). Our lawful bases for processing your data include your consent, the performance of a contract, compliance with a legal obligation, and our legitimate interests in operating and improving our business.

You have the right to lodge a complaint with your local data protection authority if you believe your rights have been violated.

11. California Privacy Rights (CCPA)

If you are a California resident, you have the right to know what personal information we collect, request deletion of your data, and opt out of the sale of personal information. We do not sell personal information. To submit a request, contact us at info@e-axon.com.

12. Data Retention

We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we securely delete or anonymize it.

13. Children's Privacy

Our website and services are not directed to individuals under the age of 13 (or 16 in the EEA). We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such data, we will delete it promptly.

14. Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

15. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

16. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.

17. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Company: E-axon Systems
Website: e-axon.com
Email: info@e-axon.com

Last Updated: March 2, 2026